Dear Prospective Diversified Customer,

Thank you for giving us the opportunity to help your business obtain a solution for your telecommunications needs. Diversified has been providing some of the largest telecom users in the U.S., India, Phillipines and Pacific Rim with what we term the "complete" telecom solution. A "complete" solution is one that embraces all of the critical points of consideration: network quality, service, billing efficiency, rate, and transition, without obtaining one at the expense of another.

Our operating philosophy procure.provision.support can be seen throughout this site. In the procurement process, we help our customers choose a solution that is effectively tailor fit for their needs. This process is different than the traditional telecom purchase experience. Gone is the confusion caused by varying price schedules, billing methods and contract terms. Diversified brings its customers an objective analysis of every viable option for their consideration, in an "apples to apples" format. This empowers our customers to make informed decisions based upon full information and relevant facts, rather than salesmanship. Typically this leads to the type of decisions people are pleased with long term.

Our provisioning process is where we implement the services for our customers, so they don't have to. We do simple things like completing paperwork on behalf of the client, so the extent of their effort in the process is nothing more than signing. We conduct the site survey, the "blueprint" of our typical customer's configuration and work the implementation of the service through install, providing proactive weekly calls along the way so our clients can make solid business plans around service delivery. We coordinate activation with the loop provider, equipment vendor and carrier, and participate in the turnup. Our preparation and attention to detail makes our client's transition experience nontraditional as well in that our customers truly do experience seamless, transparent transitions, just as promised. We like to say that the only differences our clients will notice are a different name on the bill and writing the check for less money.

Our support process is truly our point of differentiation from the rest of the telecommunications industry. We are here to serve and perform for you. Our success is determined by your success as a business and our staff is here to serve as your telecommunications department, without being on your payroll. From Fortune 500 companies to single circuit enterprise customers, we are capable of delivering solutions that are a cut above our competitors. This is due primarily to the caliber of support people we employ and financial investment we make in this side of our business. These fundamental commitments we make to the service side of our business guarantee our clients receive service that is second to none.

This describes, in simple terms, the benefit we bring to our clients. I encourage you to click through to each of these important services (procure.provision.support) to undersrstand the value we bring to our customers and the value we can bring to your business. I can say with confidence that if you choose to purchase your solution through Diversified, you will never purchase telecommunications in the traditional manner again.

Thank you for your attention and consideration of our company. We hope to make your short time investment with Diversified a lucrative one for you and your business.

Respectfully,
Robert S. Rife
CEO, President
Diversified Telecommunications
Consulting, LLC
480.941.0444v
480.941.1143f